Waj2 Privacy Policy — Your Information Is Completely Safe With Us

Welcome to waj2. Our Privacy Policy describes in detail how your personal information is handled when you use the waj2 platform. This document has been written in plain, clear English with Bangladeshi users in mind, so you can easily understand what we do and do not do with your data.

By registering on or using waj2, you confirm that you have read and accepted this Privacy Policy. We believe that protecting users' personal information is the cornerstone of any trustworthy gaming platform — which is why waj2 makes data protection a top priority at every step.

This Privacy Policy primarily covers the following: what information is collected, how that information is used, who it may be shared with, how long your data is retained, and what rights you have over your information.

Waj2 only collects information that is necessary to operate the platform properly, meet legal obligations, and provide you with a better experience. We never collect unnecessary or excessive data.

A) Information Collected at Registration

• Full name and date of birth
• Mobile number and email address
• Current address (district & division)
• National ID number (for KYC verification)
• Username & Password (encrypted)

B) Payment & Transaction Information

• Mobile banking number (Mobile Banking, Nagad, Rocket)
• Bank account details (where applicable)
• Deposit & Withdrawal History
• Transaction date, time & amount

C) Automatically Collected Information

• IP Address & Device Information
• Browser type & operating system
• Time spent on each page of the platform
• Game playing history & preferences
• Cookies & Session Data (see details below)

Waj2 uses collected data only for specific, transparent purposes. Your information will never be used arbitrarily or without your consent. Each purpose listed below is essential to maintaining the quality of our service:

• Account Creation & Management: To complete registration, login, password reset, and account verification.
• Payment Processing: To process deposits, complete withdrawals, and maintain transaction history.
• KYC Verification: To verify age and identity, and to prevent money laundering.
• Customer Service: To resolve your issues and provide assistance.
• Ensuring Security: To prevent fraud, hacking, and unauthorized access.
• Personalized Experience: To provide you with game suggestions and offers tailored to your preferences.
• Legal Obligations: To comply with applicable laws, regulations, and directives from regulatory authorities.
• Platform Development: To analyze user experience and continuously improve the platform.

Waj2 retains your data only for as long as necessary. Retention periods vary depending on the type of data and the purpose for which it was collected.

Standard retention period

• Account Information: For as long as the account is active, and up to 5 years after closure.
• Financial Transaction Information: A minimum of 7 years as required by law.
• KYC Documents: Up to 5 years after account closure.
• Game History: Up to 3 years from the last activity.
• Cookies & Session Data: Typically 30 days to 1 year.

Data Deletion Policy

Once the designated retention period expires, waj2 automatically deletes your data or anonymizes it so it can no longer be linked to any individual. However, if a legal proceeding is ongoing, the data will be retained until that process is concluded.

Waj2 never shares your personal information with third parties without your consent. However, data may be shared in the following limited circumstances:

Authorized Third Parties

• Payment Processor: With Mobile Banking, Nagad, Rocket, or your bank — solely to process transactions. They are not permitted to use this information for any other purpose.
• Game Software Provider: Limited information necessary to run games properly.
• KYC Verification Service: With trusted partners for identity verification.
• Cloud Storage & Server Services: Stored in encrypted form for secure data retention.

Disclosure of Information for Legal Purposes

If a government authority, court, or regulatory body requests information through a lawful order, waj2 is legally obligated to comply. In such cases, we will make every effort to notify you in advance wherever possible.

Cookies are small text files stored in your browser. waj2 uses cookies to make your experience smoother and more personalized. We use the following types of cookies:

Cookie Controls

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

Waj2 uses industry-leading security technology to protect your data. Our security infrastructure is multi-layered and continuously updated.

• 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
• AES-256 Data Encryption: All stored sensitive data is kept in encrypted form.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Real-time fraud detection: Suspicious activity is flagged immediately.
• Firewall & DDoS Protection: Servers are protected against external attacks.
• Regular Security Audits: Third-party security experts regularly audit our systems.
• Staff Training: All our staff undergo rigorous data protection training.

Stay Safe on Your End Too

No matter how secure waj2 is, your own vigilance matters too. Never share your password or OTP with anyone. If you notice anything suspicious, contact our support team immediately.

As a waj2 user, you have full control over your own data. All of your rights are outlined in detail below:

Waj2 is a platform strictly for adults aged 18 and above. We never knowingly collect information from or allow anyone under 18 to use the platform.

• Age is verified at the time of registration.
• Accounts will not be activated if age verification is not completed during the KYC process.
• Any account found to belong to a minor will be suspended immediately.
• Any collected data is permanently deleted.

Waj2 may update this Privacy Policy from time to time. When changes are made, we will update the date on this page and notify you via your registered email for any significant updates.

Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy. We recommend visiting this page regularly to stay informed.

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. Our Data Privacy Team is always ready to help.